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Yes! You can book a bike online! This option for booking and paying in advance is specially for individual customers. It can be used to book our city bikes.
Are you part of a business group, a school or another company, please choose the option to make a reservation. Reservations can be paid at the end of the rental period by invoice. Also we can make a deposit agreement, so you can arrange the deposit for the group all at once.

Please note that if you wish to rent a hybrid touring bicycle, reservation is necessary because we need to select the bikes according to you height

The rate to rent a bike depends on the duration of the rental period and of the type of bicycle you choose. Please check out the rates of our rental bikes on our page bikes and prices, on which you will find an overview of all models.

You can rent a bike with IAmsterdam through the a-bike.nl website or visit one of our shops to rent in-store using your pass. Please note that it is not possible to reserve a bike online with the Go City Pass. If available, you can rent a bike directly with your pass at our shop.

A deposit is required for each bike (except for bikes used on the tour). The deposit options are as follows:

• For city bikes, a photocopy of a valid ID or €50 (to be paid in cash or with a debit/credit card).
• For touring bikes, tandems, and cargo bikes, a photocopy of a valid ID or €150 (to be paid in cash or with a debit/credit card).
• Alternatively, you can provide a photocopy of a valid ID along with a photocopy of a valid credit card.

Please note that we do not accept VISA Electron, debit cards, or foreign driver’s licenses. For all rental conditions, please check our page on rental information.

Yes, we can provide you with our free detailed maps, showing you the bike lanes. If you plan to cover more grounds, we also provide maps with special themes, such as the Countryside or Architecture. You can find more information about these maps on our page selfguiding maps, they are also available at all our MacBike shops.

You need to return the bikes to the shop where you rented it from, so we can return the deposit to you.

Yes, we offer guided bike tours! Explore all of our available tours on this page!

See our page with terms and conditions. If you have any questions regarding these terms and conditions, please feel free to contact us: info@macbike.nl.

Just keep cycling! You pay your rent on return, so you can keep the bike until you are done with it, unless you decide to extend for longer than a week. In that case we’d like you to stop by the shop where you rented the bikes or give us a call, to let us know.
Do you already know what period you would like to rent your bike? Than you can also book your bike in advance.

Yes, we do offer the option to ride with two people on one bike. However, this is only possible on our Tandems. We don’t allow two people on our normal bikes because it is very likely you will demolish it when you use it with 2 persons. We do allow children with a maximum weight of 25kg on a bike, when seated in a child’s seat.

Yes, we do have tandems available at all our shops. Our customers can make a reservation with us, but if you prefer not to reserve, it’s best to call one of our shops. However, if a special bike is available, we can hold it for up to a maximum of one hour. To check availability, please call the number below during opening hours:

• Vondelpark: 0202181292
• Leidseplein: 0202100165
• Central Station: 0208950327
• Rembrandt Square: 0208950268

If the bike you need is available, the shop can hold it for you.

For your convenience and safety we provide bicycles with a low-entry or unisex frame. The bikes do not discriminate who is holding the handlebars and the rigidity of these frames can’t be beaten by a regular men’s frame with a crossbar. We do provide some XL men’s frame bikes. Also our hybrid bikes are available in men’s frames.

We let out our E-bikes that make for light peddling. The batteries of our electric bikes last for about 50 km.

Of course we do. We have children’s bikes for children aged 5 to 7, and 7 to 11. Younger children can use a child’s seat and older children are usually big enough for a town bicycle.

YES! Dutch traffic laws also apply to you when you are riding a rental bike. Stick to the rules and forget your interpretation of a “typical Amsterdam” riding style. Check the Safe Cycling page for safety suggestions.

Yes, all of our bikes have lights, front and rear. Before you take off, check if you do understand how to operate them.

You can park in the designated bike parking areas, or bike racks, that are everywhere in town. Just don’t park outside of those designated parking areas or you will risk getting your bike ‘towed’ by the council. If in doubt, make use of the bike shed (“Fietsenstalling”) at approximately € 1,30 per day.

Yes. Even though the locals don’t wear helmets, we realize that you might want to. Just let one of our employees know and they will provide you with a helmet.

When you are an experienced cyclist, it is not dangerous to ride with a child. Always take your time and obey the rules. Never leave a child unattended in a seat on the bike.

Dutch law does not allow cyclists to to use cell phones when participating in traffic. It is very important that you remain vigilant in traffic. Please check out our safe cycling page for more information.

Of course we do. We have children’s bikes for children aged 5 to 7, and 7 to 11. Younger children can use a child’s seat and older children are usually big enough for a town bicycle.

Safety

Use of the locks will be demonstrated at the shops when you rent your bike. To get a preview, check out our safe cycling video.

Each bicycle is equipped with two locks. Never leave the bicycle unattended, unless properly
locked. MacBike staff will demonstrate proper use of the locks.

Whether you can bring your luggage on the bike depends on the size of your luggage. All our bikes have carriers provided with straps so you can take (some) luggage with you on the bike.

We don’t charge you for any damages to the bicycle unless we find that you have been overly careless with it or caused it to crash. However, should you run into trouble, you can get help from any of our shops or call the number on the copy of your rental contract. We also offer insurance to cover costs related to damage and theft, but for more information, please call one of our shops or ask one of our staff.

When you lock your bike properly it is very unlikely it will get stolen. However, when your rental bike gets stolen, you are liable for the damage. In case you have insurance you have an own risk of € 50.00 otherwise you are obliged to pay the full value of the bike (€450.00).

Not by default; when you rent a bicycle you are liable for theft. The risk of theft is small if you use the locks the way we will instruct you to, but if the bike gets stolen you have to pay € 450.00 for the bike. However, we do offer you the opportunity to take a theft insurance. If you have a theft insurance and the bike gets stolen you have a liability of € 50.00.

Our bikes are well-maintained and equipped with anti-puncture tires, so they won’t likely break down. However, should you run into trouble, you can get help from any of our shops, or call the number on the copy of your rental contract for assistance.

If your bike gets stolen, you need to come to the shop where you rented it from and our staff will help you sort everything out; like the police from and the payment. Provided you can show us the keys (which shows that you locked it), your payment is only € 50,00 as opposed to € 450.00 if you cannot produce the keys. Don’t hesitate to ask our staff about the optional insurance when you rent the bike.

Each bicycle is equipped with two locks. Never leave the bicycle unattended, unless properly
locked. MacBike staff will demonstrate proper use of the locks.